Frequently Asked Questions (FAQ):

Yes, Our shopping cart processes all the information by using the latest security technology: SSL 128-bit encryption.

Yes, your personal information is securely stored in our E-commerce database with the same SSL 128-bit encryption. You have the option to make this information available for future orders when logging in, so that you do not have to type it again when you come back and shop from us.

Absolutely not: We do not sell, trade, or share any of your information with anyone under any circumstances.

Credit cards are charged at the time of the order, before the order is shipped out. You will receive notification by e-mail if the payment was approved.

You can check on the status of your order by clicking on on Order Status or by clicking on the link on your order confirmation e-mail to review your order.

If a tracking number is assigned to your order, you can track the order by logging into the Order Status and reviewing your order.

If you forgot your password, you can retrieve it by clicking on the Forgot Password Link on the Order Status page or during the checkout process while placing a new order.

Our return policy is available on the Terms of Sale agreement.

Yes, at this time we ship to Canada, Mexico and Australia.

Items that are listed as out of stock can still be ordered through a special order.

A special order is a custom order of a single style. When placing a special order there are a few added benefits such as color selection. You can make your order all the same color or select a few color combination. Color selection is not limited to colors, we can also work with you to have a graphic image added to style. The minimum ordering size for a special order is 50 dozen per style. Special orders can take anywhere from 3-5 months, depending on the complexity of the order. To place a special order contact matthew@frontierfashion.com